Companies in TatvaCRM — overview
Complete overview of the Companies module in TatvaCRM. Fields on a company record, how companies link to contacts and deals, GSTIN handling, multi-location addresses, and managing company groups.
Companies are the organisations your business does business with. If you sell B2B, almost every Deal and most Contacts will be linked to a Company. This page covers the Companies module in TatvaCRM — fields, relationships, GSTIN handling, and the practical operations you’ll do on a daily basis.
Where to find companies
Companies live in the Companies page on the left menu. Default view is a sortable table. Switch to Kanban grouping by tier (A / B / C), or Map view showing companies geographically (uses the city / state on each record).
What fields does a Company have?
Identity
| Field | Notes |
|---|---|
| Name | Required. Up to 255 characters. The display name across your workspace. |
| Legal name | Registered name on the GST certificate. Often differs from brand name. |
| GSTIN | 15-character GST registration number. TatvaCRM validates the format on save. |
| PAN | 10-character permanent account number. |
| CIN | Corporate Identification Number (for registered companies). 21 characters. |
| Industry / sector | Pick from a dropdown. Editable per workspace. |
| Sub-sector | More specific classification (e.g. “steel rolling”, “apparel retail”). |
| Website | URL field, validated. |
| Year founded | Number. |
| Employee count | Number (range buckets available too: 1-10, 11-50, etc.). |
Addresses
Companies can have multiple addresses, each tagged with a type:
- Billing — where invoices go
- Registered — legal address from GST / CIN
- Shipping — where deliveries go (can have multiple — plant 1, plant 2)
- Other — branch offices, warehouses
Each address has line 1, line 2, city, state, country (ISO-2), pincode. Useful for businesses with operations across multiple cities or states.
Ownership and tags
| Field | Notes |
|---|---|
| Owner | The team member who manages this account. Drives visibility (see Roles and permissions). |
| Tier | Optional A / B / C / D classification. Useful for prioritising key accounts. |
| Tags | Free-form labels — “key account”, “North zone”, “group: Kothari”, etc. |
| Created at / by | System-managed audit fields. |
How Companies link to other modules
| Module | How it links |
|---|---|
| Contacts | Many contacts to one company (typical). The Company detail page shows all linked contacts on a single tab. |
| Deals | Many deals over time per company. The Company page shows full deal history with totals. |
| Activities | Activities logged on the Company itself, or rolled up from all linked Contacts and Deals. |
| Tasks | Tasks can be created directly on a Company (“Follow up with Bharati Steel quarterly review”). |
| Files | Documents attached to the company — contracts, GST certificates, KYC. |
Handling company groups
Indian businesses often have related companies in a group structure (Bajaj Group, Tata Group, family holdings with several Pvt Ltd entities under one promoter). TatvaCRM handles this with:
- Group tag — apply the same tag (e.g.
kothari-group) across all related Companies - Parent company field — optional link from a subsidiary to its parent Company
- Group rollup reports — sum deal values across all Companies sharing a Group tag
See What is a Company? for the decision rule on whether to model a multi-entity group as one Company with multiple addresses, or as multiple Companies with a group tag.
Merging duplicate companies
Bulk imports often create duplicates — same company entered as “Bharati Steel”, “Bharati Steel Pvt Ltd”, and “Bharati Steel Rolling Mills”. To merge:
- Open the Company you want to keep
- Click More → Merge
- Search and select the duplicates
- Pick which field values to keep (primary vs duplicate)
- Confirm — all linked Contacts, Deals, Activities, and Tasks migrate to the kept Company
Common questions
“My customer doesn’t have a GSTIN. Still a Company?”
Yes. GST registration is required only above certain turnover thresholds. Plenty of small businesses operate below it. Add the Company anyway — leave GSTIN blank, update later if they register.
“One customer has 4 plants. One Company or four?”
Usually one Company with four shipping addresses — if they’re all under one GSTIN and one legal entity. If each plant is separately registered, four Companies with a Group tag. See Company vs Contact.
“Can I deactivate a Company without deleting it?”
Yes — change the Company’s tier to “Inactive” (or add an inactive tag). Filter the default Companies view to exclude inactive. Their history stays intact.
What to read next
- Contacts overview — link contacts to companies
- Deals overview — track revenue per company
- What is a Company? — conceptual primer