This policy is being finalised and will be published before TatvaCRM's commercial launch. The section headings below indicate the topics that will be covered.
1.Data Fiduciary Information
This section will identify Tatva Fintech Pvt. Ltd. as the Data Fiduciary under the DPDP Act 2023, provide registered office details, and name the designated Grievance Officer as required by the Act.
2.Purpose of Processing
This section will enumerate each purpose for which personal data is processed by TatvaCRM, the lawful basis for processing under the DPDP Act, and the categories of data processed for each purpose.
3.Rights of Data Principals
This section will detail the rights of data principals under the DPDP Act 2023, including the right to access, correction, erasure, and grievance redressal, along with the process for exercising each right.
4.Consent Management
This section will describe how consent is obtained, recorded, and managed under the DPDP Act, the process for withdrawing consent, and the consequences of withdrawal on service availability.
5.Grievance Redressal
This section will provide the grievance redressal mechanism as required by the DPDP Act, including contact details for the Grievance Officer, response timelines, and escalation to the Data Protection Board of India if the grievance remains unresolved.
For questions about this policy, email support@tatvacrm.com.